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Yes, as a business customer, you will receive unique account details provided by our partner, B4B Payments. This includes a unique Danish IBAN, a virtual IBAN in Luxembourg, and local Danish registration and account numbers. All these account numbers and IBANs are unique to you, starting with "DKXX" and a registration number "8900." These unique account details allow you to efficiently manage and identify your financial transactions.

Terms of account usage can be found here: [B4B Payments Terms and Conditions].

Yes, it is possible to link your account to NemKonto. B4B Payments utilizes virtual IBANs, which you can register on NemKonto’s website. If you need assistance, please contact our support team, who are ready to help with this process.

Yes, you can change your plan by emailing info@ducatglobal.com. The cost for the changing plans is 225 EUR.

Prices are exclusive of VAT.

Account and payment services are confidential and will not be shared over the phone. Technical assistance requests must be sent via the registered email. Ducat can only communicate with the owner or directors of the company. For assistance, contact support@ducatglobal.com. We will respond or confirm receipt within 24 hours on weekdays. Our technical department can help with:

• Changing phone numbers or email addresses
• Blocking accounts
• Providing account information and details about transfers

Danish Kroner account users receive a local Danish registration number and account number issued by B4B Payments. Users are also assigned an IBAN and SWIFT code for international payments. You can add an additional currency account for a one-time activation fee of EUR 67, with no extra monthly fees. Additional accounts are offered by B4B Payments.

Euro accounts are available through B4B Payments and are SEPA accounts, providing you with a unique IBAN for Euro transactions. These accounts also have unique IBAN/SWIFT codes for transfers via SWIFT networks.

GBP accounts are local accounts in the UK with unique registration and account numbers for local transfers. These accounts also have unique IBAN/SWIFT codes for SEPA and SWIFT network transfers. Foreign exchange accounts are available in DKK, EUR, and GBP, provided by B4B Payments. Additional accounts cost EUR 67 as a one-time fee.

No, B4B Payments accounts are exclusively digital. Cash deposits are not accepted, but there are options for cash withdrawals from payment cards.

Your money is secured with B4B Payments who are the partner providing the payment services. Funds are held in a protection account by our payment provider.

For more details, refer to the partner's terms and conditions: [B4B Payments Terms and Conditions].

Any changes to the company (name, legal form, ownership, address, industry code, and purpose) must be updated with B4B Payments to ensure compliance. Changes cost 150 EUR. Failure to update changes may result in account suspension or closure.

Registrations have a minimum 12-month binding period with a 3-month notice. Immediate termination costs EUR 389 plus VAT.

For more information, refer to the partner's termination terms: [B4B Payments Terms and Conditions].

Ducat’s partner is B4B Payments. Payment Card Solutions (UK) Limited trading as B4B Payments is authorised by the Financial Conduct Authority to conduct electronic money service activities under the Electronic Money Regulations 2011 (Ref: 930619). UAB B4B Payments Europe is authorised by the Bank of Lithuania as an Electronic Money Institution.

Complaints related to financial services should be addressed to B4B payments by emailing at: complaints@b4bpayments.com .

or call B4B customer service team by phone mentioned below:

UK/EU: +44 20 3475 5351
North America:+1 604 200 0554

B4B customer service line is available 8 am to 8 pm UK time, 7 days a week. Lost/Stolen assistance is available 24/7.

All complaints regarding the platform or customer services must be addressed to info@ducatglobal.com.

Applications are not accepted from high-risk companies, including those involved in adult content, affiliate marketing, charities, crowdfunding, drugs, precious metals, weapons, and financial services.

For more details, refer to B4B’s risk-appetite statement: [B4B Payments Risk Appetite Statement]

The procedure involves:

• An initial interview with an agent
• Receiving an email to submit necessary documentation to our partner B4B Payments
• Application review and digital signature by our partner B4B Payments
• Compliance review by our partner B4B Payments
• Identity verification
• Account will be activated and available once the verification checks are completed by our partner B4B Payments